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Terms of Use

Code of Conduct​

Hawthorn RSL Sub-Branch is committed to fostering a safe, inclusive, and supportive environment for all members, guests, and staff. This commitment extends to ensuring respectful behaviour across all interactions, whether on the premises, through electronic communications, or in public forums referencing Hawthorn RSL Sub-Branch.


This Code of Conduct outlines the expectations of all members to uphold these values and provides guidelines for maintaining a respectful and harmonious community. Violations of this Code may result in disciplinary action, including suspension or termination of membership, as per the Constitution of the League and at the discretion of the Committee of Management.

 

Unacceptable Conduct
Behaviours deemed unacceptable include but are not limited to:
•    Abusive and offensive language: Use of offensive or abusive language.
•    Menacing or threatening behaviour: Acts of intimidation, bullying, harassment, and threats towards other members, guests, or staff, whether in person, via electronic communication, or on social media platforms.
•    Failure to comply with lawful directions: Refusal to leave the premises when legally requested or attempting to re-enter after being removed.
•    Excessive consumption of alcohol: Staff and Responsible Persons reserve the right to refuse service in accordance with Responsible Service of Alcohol guidelines and may direct individuals to leave the premises if necessary.
•    Violation of privacy policies: Disregard for the RSL’s privacy obligations or misuse of private information.

 

Members’ Responsibilities
All members have a duty to ensure their conduct contributes to the RSL's safe and respectful environment. Members are responsible for:
1.    Guest behaviour: Ensuring that any guests they bring onto the premises abide by this Code of Conduct.
2.    Property care: Accepting responsibility for any damage caused to the sub-branch property by themselves, their guests, or their children.
3.    Supervising children: Ensuring that children remain under appropriate supervision at all times while on the premises.
4.    Respecting confidentiality: Adhering to requests for confidentiality and respecting privacy regarding member information and internal communications.
5.    Reporting inappropriate behaviour: Members who believe they have witnessed or experienced inappropriate behaviour must raise their concerns with the Committee immediately.

 

Dress Code
As a mark of respect, members and guests are asked to remove hats during the Ode.

 

This Code of Conduct aims to maintain the values and traditions of the Hawthorn RSL. We thank all members and guests for their cooperation in upholding these standards.
Approved by the Committee of Management, Hawthorn RSL Sub-Branch

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Social Media

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Official Hawthorn RSL Sub-Branch social media profiles are the voice of Hawthorn RSL Sub-Branch across social media platforms, including Facebook, Instagram, Twitter, LinkedIn, TikTok, and YouTube.

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Hawthorn RSL Sub-Branch social media informs, engages and educates our community delivering content relevant to veterans’ support, wellbeing, and topical issues. Our platforms display the work of Hawthorn RSL Sub-Branch and connect with our community.

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For all enquiries relating to social media, please contact info@hawthornrsl.com

 

TERMS OF USE

The following disclaimer applies to all social media presences in use by Hawthorn RSL Sub-Branch at any given time. Please do not participate in any Hawthorn RSL Sub-Branch social media if you do not agree with the Terms of Use.

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Social media platforms used by Hawthorn RSL Sub-Branch may change over time.

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We reserve the right to close any Hawthorn RSL Sub-Branch social media channels, for any reason, without notice.

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Social media services may occasionally be unavailable and we accept no responsibility for lack of response due to network downtime.

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Comments posted by users are not endorsed by Hawthorn RSL Sub-Branch and we do not necessarily endorse, support, sanction, encourage, verify or agree with the comments, opinions or statements posted by users/members on our social media platforms.

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Any information or material placed online by users, including advice and opinions, is the view and responsibility of those users and does not necessarily represent the views of Hawthorn RSL Sub-Branch.

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From time to time, Hawthorn RSL Sub-Branch may provide links to third-party content relevant to veterans. We take no responsibility for the accuracy or availability of third-party content. You acknowledge that access to any links to third-party websites are provided for convenience only, and you are responsible for evaluating whether you want to use them.

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We endeavour to keep all social media presences up to date, however, our website hawthornrsl.com should be regarded as the source of up-to-date information.

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Journalists seeking an official statement from Hawthorn RSL Sub-Branch should contact info@hawthornrsl.com

 

PUBLIC INTERACTION WITH HAWTHORN RSL SUB-BRANCH SOCIAL MEDIA PLATFORMS

We encourage our community to comment on posts and to send us messages.  

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Users are asked to take responsibility for content posted on Hawthorn RSL Sub-Branch social media platforms as it is publicly viewable and searchable. Comments on our social media platforms may remain there indefinitely and can be found through search engines and online archives.

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By posting content to Hawthorn RSL Sub-Branch social media platforms you acknowledge and agree that:

  • when you publish content publicly you are allowing everyone, including other users, to access and use that information and to associate it with you,

  • you own or have obtained all necessary rights to use and publish your content on each page/network,

  • you provide content at your own risk and you are personally liable for your content,

  • you are not entitled to any payment from us in respect of your content or our use of it, and

  • your name and your content may be collected, stored and used by us to respond to your feedback, communicate with you, and to help us research the needs of our users in order to improve our services.

 

COMMENT MODERATION

Hawthorn RSL Sub-Branch endorses expressing views, comments, ideas, insights and personal opinions. We do not wish to stifle conversation on social media sites, however, there are several instances where comments will be removed. 

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These instances are when comments:

  • Are unlawful

  • Are defamatory

  • Are discriminatory

  • Are offensive

  • Are intimidating

  • Are of a sexual nature

  • Contain threats

  • Are of a violent nature

  • Constitute 'trolling' or are deliberately disruptive or provocative

  • Infringe on copyright or other intellectual property rights

  • personally, and negatively identify a member of the League.

  • Vilify a person or section of the community on account of race, ethnicity, nationality, gender, age, sexual preference, religion, disability, mental illness or political belief.

 

Hawthorn RSL Sub-Branch reserves the right to moderate comments and may remove any comments that, in Hawthorn RSL Sub-Branch’s opinion, are inappropriate. 

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When you use Hawthorn RSL Sub-Branch’s social media platforms to present your opinion we ask that you show courtesy and respect to others.

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Comments and messages on our social media presences are ‘post-moderated’ in accordance with the Australian Government Information Office Web 2.0 guidelines. This means that comments will be published automatically and reviewed by Hawthorn RSL Sub-Branch after publication. While Hawthorn RSL Sub-Branch reviews public comments on a regular basis, there may be times when inappropriate or offensive posts or comments that do not meet the terms of use appear before they can be removed. Where inappropriate material is identified it will be removed from public view, however, a record of it will be retained by Hawthorn RSL Sub-Branch. Comments that violate the terms of use will be removed or not published. We do not edit user comments.  

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ACCOUNT BLOCKED

Hawthorn RSL Sub-Branch does not inform users when their comments and posts are hidden.

Should a user persistently make comments that are inappropriate or send direct messages that are of a harassing or inappropriate nature, Hawthorn RSL Sub-Branch reserves the right to block this user from accessing our social media platforms indefinitely.

 

DIRECT MESSAGES

We welcome our community to send direct messages to us via our social media accounts. Social media inboxes are checked several times a week.  Messages are passed on to the most appropriate member of staff to respond. We may request an email address to allow a staff member to respond to you directly. If your request is urgent, send an email to info@hawthornrsl.com.

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Hawthorn RSL Sub-Branch reserves the right to determine whether a message requires a response.

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SOCIAL SHARING

Hawthorn RSL Sub-Branch may retweet or repost, ‘like’ and ‘share’ third-party content. Please note that this does not imply endorsement of the content and the content provider by Hawthorn RSL Sub-Branch in any way.

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